Amdocs Recruitment Drive 2021 | Technical & Business Operations | Bachelor’s degree | Apply Online
Amdocs Recruitment Drive 2021 – About the Company : Amdocs is a multinational company that provides software and services to the communications and media industries. The company has a total workforce of over 25,561 employees and has a total revenue of $3.8 Billion. Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.
Amdocs Recruitment Drive 2021 Details :
Amdocs is schedule to hire Technical & Business Operations for Bachelor’s degree. The detailed eligibility and application process for Amdocs Off Campus Recruitment 2021 are discussed below.
Company Name : Amdocs
Job Role : Technical & Business Operations
Location : Delhi
Experience : Freshers
Education : B.E/B.Tech/Bachelor’s degree
Last Date : ASAP
Amdocs Recruitment Drive Eligibility Criteria :
- A candidate should have Bachelor’s degree in Science/IT/Computer Science or equivalent
- Experience writing software code in at least one programming language
- Experience in Production Support/Application Support
- Good knowledge of Object-Oriented Design and development
Amdocs Off Campus Recruitment 2021/Job details :
- Perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
- Ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
- Apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
- Perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
- Ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
- Perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups, and more.
Registration Link for Amdocs Recruitment Drive 2021
All Eligible Candidates should Apply in Amdocs Mega Recruitment 2021 by using below mentioned link before the last date.
Registration Link : Click here