Mindtree Recruitment Drive 2021 | Service Desk Engineer | Any Degree | Apply Online
Mindtree Recruitment Drive 2021
– About the Company : Mindtree is an Indian Multinational company that was founded in 1999. It provides IT services in mobile applications, cloud computing, and digital technologies. Mindtree is ranked at #208 position in the list of Fortune India 500
Moreover, it has a total revenue of $980 million and has a total workforce of over 21,267 employees.
The company deals in e-commerce, mobile applications, cloud computing, digital transformation, data analytics, Testing, enterprise application integration and enterprise resource planning, with more than 307 active clients and 43 offices in over 18 countries, as of 31 March 2019.
Mindtree Recruitment Drive 2021 Details :
Mindtree is schedule to hire Service Desk Engineer for B.E/B.Tech. The detailed eligibility and application process for Mindtree Recruitment 2021 are discussed below.
Company Name : Mindtree
Job Program : Service Desk Engineer
Location : Bangalore
Education : B.E/B.Tech/Related
Apply by : ASAP
Mindtree Off Campus Recruitment 2021 Details :
- A candidate should have B.E./B.Tech.
- Experience in the IT industry with a specific focus on the customer and End User facing Enterprise Technical Support / Application Support engagements
- Bangalore work location
- Internet Explorer
Mindtree Recruitment 2021/Job Details :
- Providing 24/7 single point of contact enterprise support for APAC, EMEA, and AMER customers in an SLA bound workspace
- Providing SOP based resolutions and managing escalated tickets where applicable
- Handling Priority or Key customers on a regular basis and providing technical support
- Managing entire ticket lifecycle reported across ticketing tool, emails, chat, and telephony sources
- Managing shift handovers and passing on consistent updates within the team and outside the team
- Create documentation and perform analysis on shift-left candidates and top volume drivers
- Lead resolution efforts and coordinate with 3rd parties directly
- Ensure tickets documentation, categorization and classification are precise
Registration Link for Mindtree Recruitment Drive 2021
All Eligible Candidates should Apply in Mindtree Mega Off Campus Drive 2021 by using below mentioned link before the last date.
Registration Link : Click here